---
title: FAQs
url: "https://bitworks.io/faq/"
---

# FAQs

Human-readable page: https://bitworks.io/faq/

## Entries

- [Are your GPUs genuine and from authorized channels?](https://bitworks.io/faq/are-your-gpus-genuine-and-from-authorized-channels.md)
- [Can I get a quote for a large or enterprise order?](https://bitworks.io/faq/can-i-get-a-quote-for-a-large-or-enterprise-order.md)
- [Can I track my order?](https://bitworks.io/faq/can-i-track-my-order.md)
- [Can you help choose the right hardware for my workload?](https://bitworks.io/faq/can-you-help-choose-the-right-hardware-for-my-workload.md)
- [Do I need an account to order?](https://bitworks.io/faq/do-i-need-an-account-to-order.md)
- [Do you design and build GPU clusters and AI infrastructure?](https://bitworks.io/faq/do-you-design-and-build-gpu-clusters-and-ai-infrastructure.md)
- [Do you offer consulting or custom software?](https://bitworks.io/faq/do-you-offer-consulting-or-custom-software.md)
- [Do you offer discounts for volume, education or research?](https://bitworks.io/faq/do-you-offer-discounts-for-volume-education-or-research.md)
- [Do you offer installation, deployment and ongoing support?](https://bitworks.io/faq/do-you-offer-installation-deployment-and-ongoing-support.md)
- [Do you sell complete systems, not just cards?](https://bitworks.io/faq/do-you-sell-complete-systems-not-just-cards.md)
- [Do you ship internationally?](https://bitworks.io/faq/do-you-ship-internationally.md)
- [How are used and refurbished cards tested?](https://bitworks.io/faq/how-are-used-and-refurbished-cards-tested.md)
- [How do I make a warranty claim?](https://bitworks.io/faq/how-do-i-make-a-warranty-claim.md)
- [How do I reach a human?](https://bitworks.io/faq/how-do-i-reach-a-human.md)
- [How much does shipping cost?](https://bitworks.io/faq/how-much-does-shipping-cost.md)
- [What do your condition labels mean (new, open-box, refurbished, used)?](https://bitworks.io/faq/what-do-your-condition-labels-mean-new-open-box-refurbished-used.md)
- [What if my order arrives damaged or doesn’t work (DOA)?](https://bitworks.io/faq/what-if-my-order-arrives-damaged-or-doesnt-work-doa.md)
- [What is your return policy?](https://bitworks.io/faq/what-is-your-return-policy.md)
- [What payment methods do you accept?](https://bitworks.io/faq/what-payment-methods-do-you-accept.md)
- [What warranty do your GPUs come with?](https://bitworks.io/faq/what-warranty-do-your-gpus-come-with.md)
- [Where do you ship from and how fast?](https://bitworks.io/faq/where-do-you-ship-from-and-how-fast.md)
- [Who is Bitworks?](https://bitworks.io/faq/who-is-bitworks.md)
- [Will a graphics card work in my system?](https://bitworks.io/faq/will-a-graphics-card-work-in-my-system.md)
- [Will I be charged sales tax?](https://bitworks.io/faq/will-i-be-charged-sales-tax.md)